Tyson Schumacher
Chief Operating Officer · Billings, Montana
Professional Mission
Create a strong future for organizations that do great things. Work alongside good people and help them do their best work. Use data, culture, and technology to make clear decisions.
Professional Experience
Yellowstone Boys and Girls Ranch
Chief Operating Officer (COO) · October 2024 – Present
Chief Information Officer (CIO) · January 2017 – September 2024
Yellowstone Boys and Girls Ranch (YBGR) — Caring People Preparing Youth for Life — provides mental-health services for youth and families, serving over 4,000 unique clients each year. While primarily serving Montana, YBGR has provided care to youth from nearly every US state across 70 years of operation.
The COO role absorbed and expanded my CIO responsibilities. Today I lead:
- Organizational Quality — Improve outcomes using data and stories to monitor and enhance the mission. Foster a culture of teamwork, reduce silos, and collaborate with other agencies and state partners on an integrated system of care.
- Technology & Infrastructure — Direct the agency’s technology strategy and platform: cloud, EHR, security, and analytics — built for mobility and ease of use, so we can provide care to any youth or family anywhere.
- Compliance — Navigate local, state, and federal laws and regulations (CMS, HIPAA, CFRs, ARMs, COA, etc.) to keep the agency compliant while providing excellent care.
- Risk and Reporting — Reduce risk through careful data monitoring, complete mandatory reporting requirements, and focus staff on meaningful solutions to identified problem areas.
- Operations — Ensure the agency has the right physical plant, tools, and resources to accomplish the mission.
- Supervision — Lead a statewide team of caring professionals providing a range of operational services, empowered to follow our values without micro-management.
YBGR has built a strong foundation of caring people. It is my distinct pleasure to work alongside a team of 700+ skilled professionals whose expertise and dedication provide amazing care for youth and families.
Nexus
Director of Information Technology · July 2007 – January 2017
- Member of an executive team that helped grow Nexus from $30M to $80M+ through organic and acquisition growth.
- Project management for 16 construction projects ranging from $1.5M to $15M
- Supervised a team of 11 IT professionals supporting 1,300 end-users on 750+ devices
- Created custom KPI dashboards and automation software
- Compliance, accreditation, budgeting, and policy development
Gerard Academy (Nexus)
IT Coordinator · May 2005 – July 2007
- General IT support
- Custom software including user lifecycle management, dashboards, and video monitoring
- Implemented videoconferencing as a tool for family support
Public Safety Technology (PST)
Senior Technician / Developer · January 1998 – February 2004
- Supported and developed portions of E-911 software (E-Map)
- Forensic data investigations for law enforcement
- Surveillance and security projects
- IT consulting and support for small businesses and individuals
ZNIS
Sole Proprietor · February 2004 – Present
- IT and strategic consulting, taken on selectively
Consulting Services
Education
University of Phoenix
Master of Business Administration (MBA/TM), Technology Management focus — November 2009
Bachelor of Science, Information Technology (BSIT) — May 2008
Axia College
Associate in Business (AAB) — July 2006
Board & Community Service
Montana Mental Disabilities Board of Visitors — Chair, September 2022 – Present
RELATE — Vice President, Board, July 2012 – January 2017
References and a full formatted resume are available on request — get in touch.